For Clinics & Labs

Give patients their results
the moment they're ready.

Partner with Serum to deliver lab results directly to your patients' phones — with the tracking and context they actually want.

🤝 Become a Partner How it works
How It Works

Simple integration.
Powerful experience.

Three steps from your system to your patient's phone.

1

Connect via API

Integrate once using our secure REST API. Authenticate with a partner key and push results in a standard JSON format — no bespoke builds required.

2

Patient Consent

Your patient links their Serum app to your clinic or lab with a single tap. Data only flows when they've explicitly opted in — you stay compliant, they stay in control.

3

Instant Delivery

Results appear in Serum as soon as you push them. Patients see their values, trends, and reference ranges right away — no portal login, no waiting.

Why Partner

Better for patients.
Easier for your team.

Patients who understand their results have better outcomes. We make that easy.

📱

Modern Patient Experience

Patients get results in an app they actually enjoy using — with charts, trend history, and plain-language context. Not a clunky web portal they'll never open again.

🔕

Fewer Inbound Calls

When patients can see their own trend data and understand what their results mean, they come into appointments better prepared and ask fewer "what does this number mean?" questions.

Zero Manual Work

No PDFs to email. No portal uploads. Once the API integration is live, results flow automatically from your system to your patients with no staff intervention.

🤝

Differentiated Offering

Patients increasingly choose providers based on digital experience. Offering direct-to-Serum delivery positions your clinic or lab as forward-thinking and patient-first.

📊

Longitudinal Engagement

Because Serum tracks results over time, your patients stay connected to their health data between visits — reinforcing the value of ongoing care with your practice.

🔒

Consent-First Architecture

Every data transfer requires explicit patient consent. No data is stored on Serum servers — it flows directly to the patient's device. Privacy by design, not by policy.

Who It's For

Built for the full spectrum
of diagnostic care.

🏥

Private Clinics

GP practices, functional medicine, longevity clinics, and direct primary care.

🧪

Independent Labs

Regional and national diagnostic laboratories processing consumer or physician-ordered panels.

💉

Draw Services

Mobile phlebotomy and at-home blood draw services looking to close the loop on delivery.

🏃

Wellness Providers

TRT clinics, sports medicine practices, and performance health programmes.

Security & Compliance

Patient data handled
with clinical care.

Privacy isn't a feature. It's the foundation.

🔐

Encrypted in Transit

All API communication uses TLS 1.3. Partner credentials are issued per integration and can be rotated at any time.

📵

No Server Storage

Serum does not persist patient data on its servers. Results pass through to the patient's device and are stored locally — nowhere else.

Explicit Consent

Patients must actively connect your organisation in the app before any data is delivered. You cannot push to a patient who hasn't opted in.

🗂️

Audit Logs

The partner dashboard logs every transmission — timestamp, result set ID, and delivery status — so you always have a record of what was sent and when.

Get In Touch

Ready to offer your patients
something better?

Tell us about your setup and we'll walk you through the integration. No commitment required.

🤝 Get In Touch

We typically respond within one business day.